Legal
Privacy Policy
Last updated: January 2025
Information We Collect
We collect information you provide directly, such as your name, email address, and shipping details when you place an order or sign up for our newsletter. We also collect browsing data automatically through cookies and analytics tools to improve your experience.
How We Use Your Information
We use your information to process and fulfil orders, communicate with you about your purchases, send promotional emails (only if you opted in), and improve our products and website. We do not sell your personal data to third parties.
Cookies
Our site uses cookies to remember your preferences, understand how you navigate the site, and deliver relevant content. You can manage cookie preferences in your browser settings at any time.
Data Retention
We retain your data for as long as necessary to provide you with our services and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at hello@kivana.co.
Changes to this Policy
We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.